My car has never been this clean. The customer service was top-notch, and the hand wash was extremely professional. Overall, it was a fantastic experience.
Nisha Clark
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November 14, 2024
Al I Can say is WOW! Our good friends lent us their car which was in need of a good inside clean! Was well used let’s say! I asked for just a clean not detailed, as I wanted to do this to thank our friends. I got to the car and when I opened the door I seriously thought I had jumped into the wrong car. It was amazing!!!!
Great service team I will be always coming here and recommending! 100 times better than the valets we get at the airport and pay premium prices for. YAY!!
Johl
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January 11, 2025
The quality of the cash was was good, no complaints there, however the time to complete the wash was far too long. 2.5 hours for a Prestige Wash. It used to only take 1.5 hours but when we questioned why it took so long we were advised that the booking system allows 4 cars to be booked in at the same time and it's then first come first served, so we were just placed in a queue. This absolutely defeats the point of booking a time.
Kowhaileigh Taurua
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August 04, 2024
Great service and my vehicle was super clean when I received it back as if it was brand new! Definitely worth the money :) will definitely come back.
Deborah (Debz) Cooper
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November 27, 2024
My car is clean … however I’m not impressed. Purchased the “prestige wash” for my small SUV for $144 deal as my car wasn’t dirty dirty, just surface dirt.
The man insisted I upgrade for another $85 ($229 in total) as there won’t be any spots missed. I surrendered after him insisting.
I asked specifically for 3 areas to be cleaned (pollen around my side mirrors & a mark on my passenger seat).
All 3 areas are still dirty, plus other areas.
My car wasn’t on site to collect it, I walked to an area in the mall car park to collect. No staff walked with me, they pointed to the area.
I left disappointed with their service.
I pulled up around the corner to take a call. My call was an hour. When I went to start the car it didn’t start.
Being from out of town I had no one to call so called the AA for roadside assistance.
I had to pay $209 for AA to come & check my vehicle & get me moving again.
AA said the interior light was on so when they cleaned the car, they had my doors open & light was on so it drained the battery.
So in short … my areas I wanted cleaned are still not & my car clean cost me $438 in total!!!
The store was Northwest Shopping Centre.
I would NEVER go back to them.
Our Address
Shop CP01, 1/7 Fred Taylor Drive, Massey, Auckland 0814, New Zealand
Claim Listing: Espresso Car Wash – Northwest Shopping Centre
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My car has never been this clean. The customer service was top-notch, and the hand wash was extremely professional. Overall, it was a fantastic experience.
Al I Can say is WOW! Our good friends lent us their car which was in need of a good inside clean! Was well used let’s say! I asked for just a clean not detailed, as I wanted to do this to thank our friends. I got to the car and when I opened the door I seriously thought I had jumped into the wrong car. It was amazing!!!! Great service team I will be always coming here and recommending! 100 times better than the valets we get at the airport and pay premium prices for. YAY!!
The quality of the cash was was good, no complaints there, however the time to complete the wash was far too long. 2.5 hours for a Prestige Wash. It used to only take 1.5 hours but when we questioned why it took so long we were advised that the booking system allows 4 cars to be booked in at the same time and it's then first come first served, so we were just placed in a queue. This absolutely defeats the point of booking a time.
Great service and my vehicle was super clean when I received it back as if it was brand new! Definitely worth the money :) will definitely come back.
My car is clean … however I’m not impressed. Purchased the “prestige wash” for my small SUV for $144 deal as my car wasn’t dirty dirty, just surface dirt. The man insisted I upgrade for another $85 ($229 in total) as there won’t be any spots missed. I surrendered after him insisting. I asked specifically for 3 areas to be cleaned (pollen around my side mirrors & a mark on my passenger seat). All 3 areas are still dirty, plus other areas. My car wasn’t on site to collect it, I walked to an area in the mall car park to collect. No staff walked with me, they pointed to the area. I left disappointed with their service. I pulled up around the corner to take a call. My call was an hour. When I went to start the car it didn’t start. Being from out of town I had no one to call so called the AA for roadside assistance. I had to pay $209 for AA to come & check my vehicle & get me moving again. AA said the interior light was on so when they cleaned the car, they had my doors open & light was on so it drained the battery. So in short … my areas I wanted cleaned are still not & my car clean cost me $438 in total!!! The store was Northwest Shopping Centre. I would NEVER go back to them.